Privacypolicy.

This Privacy Policy explains how Mockingbird AI collects, uses, stores, shares, and protects personal information when you use our websites, AI studios, subscriptions, credits, workspaces, support channels, and related services.

We collect account information such as name, email address, authentication identifiers, workspace settings, profile details, and communication preferences.

We collect service content such as prompts, uploads, reference images, generated outputs, edits, design documents, asset history, workspace metadata, support messages, and usage events needed to operate the product.

We collect billing metadata from our payment processor, including customer IDs, subscription IDs, plan details, invoice status, payment status, renewal dates, cancellation status, and limited card metadata such as brand and last four digits. We do not store full payment card numbers.

We use information to provide and improve the service, authenticate users, process billing, manage credits, generate and store outputs, provide support, prevent abuse, investigate security or billing issues, comply with legal obligations, and communicate important account or service updates.

Prompts, uploads, reference materials, generated outputs, and editing instructions may be processed by Mockingbird AI and trusted infrastructure or AI providers to provide the requested features. You should not upload sensitive personal information, regulated data, or confidential third-party materials unless you have the right and authority to do so.

We use essential cookies and similar technologies for sign-in, session security, preferences, billing flows, abuse prevention, and product analytics. More detail is available in our Cookie Policy.

We do not sell personal information. We may share information with service providers that help us host the app, store assets, process payments, provide analytics, deliver email, operate AI models, detect abuse, and provide customer support. These providers are authorized to use information only as needed to provide their services to Mockingbird AI.

We may retain and review billing records, subscription records, Stripe records, invoices, credits, usage history, cancellation history, and support communication to investigate billing concerns, chargebacks, fraud, abuse, tax obligations, accounting obligations, and legal claims.

We keep information for as long as needed to provide the service, maintain your account, comply with legal and tax obligations, resolve disputes, enforce agreements, and protect the service. Account deletion requests may remove workspace content from active systems, but certain billing, security, audit, and legal records may be retained where required or permitted by law.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security, so you should use a strong password, protect your account, and notify us promptly if you believe your account has been compromised.

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent. To make a request, contact privacy@mockingbirdai.app.

Mockingbird AI may process information in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards for international transfers.

Privacy questions and data-rights requests can be sent to privacy@mockingbirdai.app. General support requests can be sent to support@mockingbirdai.app.