Getting started
Create your account, run your first generation, understand credits.
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Using the studios
Mockup, video, ads, UGC, logo, flyer, image, edit, social — tips and tricks.
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Billing & credits
Plans, invoices, credit rollover, refunds, and cancellation.
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Account & workspace
Profile, team seats, shared brand kits, permissions, SSO.
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Privacy & rights
Commercial use, data retention, training opt-out, indemnification.
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Community & support
How to contact us, expected response times, and SLAs.
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Top articles
The most-asked questions.
- How do credits work?
- Can I use my own brand kit in every studio?
- What aspect ratios can I export from Video Studio?
- Do I own the commercial rights to my output?
- How do I upgrade, downgrade, or cancel my plan?
- Can I invite my team to my workspace?
- Where do my uploads go and how long are they kept?
- How do I contact support on weekends?
Still need a hand?
We reply in a few hours on weekdays. Enterprise customers have a dedicated channel with SLA-backed response.
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